TERMS AND CONDITIONS
Reliable Roofing & Remodeling
Effective Date: October1 , 2026
1. Introduction
Welcome to Reliable Roofing & Remodeling.
These Terms and Conditions ("Terms") govern your access to and use of our website, including its content, online forms, project inquiries, and related features.
Reliable Roofing & Remodeling ("Company," "we," "us," or "our") is based in New Haven, Indiana, and provides residential and commercial roofing, remodeling, siding, decks, pole barns, and construction services throughout Northern Indiana.
By accessing or using this website, you agree to these Terms. If you do not agree, please discontinue use of the website.
These Terms govern website use and do not replace any separate construction contract or service agreement.
2. Website Purpose
Our website provides general information about Reliable Roofing & Remodeling, our services, completed projects, and opportunities to request estimates.
Information presented on the website is intended for general informational and promotional purposes.
Descriptions of services, photographs, examples of completed work, and other website materials do not constitute a binding offer to perform construction services.
We reserve the right to modify website content, service descriptions, and available features without prior notice.
3. Requesting Estimates and Quotes
Visitors may submit project inquiries through our Request a Quote form or other available communication channels.
By submitting a request, you acknowledge that:
- Submitting an inquiry does not guarantee acceptance of a project.
- Initial estimates may require additional information, measurements, or an on-site inspection.
- Preliminary pricing discussions are not necessarily final or binding.
- Project availability depends on scheduling, location, scope, materials, and other relevant considerations.
- A request for an estimate does not create a contractor-client relationship or obligate either party to proceed.
We make reasonable efforts to respond to inquiries promptly but do not guarantee a specific response time.
Reliable Roofing & Remodeling reserves the right to decline inquiries or proposed projects, subject to applicable law.
4. Estimates, Pricing, and Project Proposals
Any preliminary pricing or estimate provided through the website, telephone, email, or other informal communication is subject to confirmation.
Final project pricing may depend on factors including:
- Property measurements and existing conditions
- Materials, specifications, and product availability
- Labor and equipment requirements
- Structural or concealed conditions
- Permits, inspections, and applicable building codes
- Project accessibility and complexity
- Customer-requested modifications
Unless otherwise expressly agreed in a signed contract, preliminary estimates do not establish a final construction price.
Any applicable estimate expiration date, pricing conditions, or material allowances will be identified in the relevant proposal.
5. Construction Contracts and Project Agreements
All construction projects accepted by Reliable Roofing & Remodeling will be governed by a separate written agreement where required by law or company policy.
The project agreement may address:
- Scope of work and project specifications
- Materials and workmanship
- Contract pricing and payment schedules
- Estimated start and completion dates
- Permits and inspections
- Customer and contractor responsibilities
- Change orders and additional work
- Warranties and applicable exclusions
- Project delays and unforeseen conditions
- Cancellation and termination provisions
- Dispute resolution procedures
The terms of a properly executed project agreement will govern the construction services covered by that agreement.
If a conflict arises between these Website Terms and a signed project agreement, the signed project agreement will control with respect to the applicable construction project, subject to applicable law.
Nothing in these Website Terms waives consumer rights or protections established under Indiana law.
6. Project Scheduling and Availability
Information regarding project timelines, availability, or anticipated completion dates provided through our website is general in nature.
Actual project schedules may be affected by weather conditions, material availability, labor availability, permitting, inspections, site conditions, and other circumstances.
Specific scheduling commitments, responsibilities, and any applicable contingencies will be addressed in the relevant project agreement.
7. Customer Responsibilities
When submitting an inquiry or requesting services, you agree to provide information that is accurate and reasonably complete.
You represent that you are authorized to request information or services concerning the property identified in your inquiry, or that you are acting with appropriate permission.
You are responsible for communicating relevant project requirements, known property conditions, and other information reasonably necessary to evaluate your request.
Providing inaccurate or incomplete information may affect the accuracy of an estimate or our ability to respond appropriately.
8. Photographs and Uploaded Materials
Our website may allow visitors to submit photographs, project descriptions, drawings, or other documents in connection with an estimate request.
By submitting materials, you represent that you have the necessary rights or permissions to provide them.
You grant Reliable Roofing & Remodeling a limited, nonexclusive right to access, review, store, and use submitted materials for evaluating your inquiry, preparing estimates, communicating with you, and providing requested services.
Submitting materials does not authorize us to publish your private photographs or personal information for advertising without appropriate permission.
We reserve the right to reject or remove uploaded content that is unlawful, inappropriate, or unrelated to legitimate business inquiries.
9. Website Content and Intellectual Property
Unless otherwise indicated, website content, including text, graphics, branding, logos, layouts, photographs, and other original materials, is owned by Reliable Roofing & Remodeling or used with appropriate authorization.
Website content is protected by applicable intellectual property laws.
You may view and use the website for personal, informational, or legitimate business inquiry purposes.
Without prior written permission, you may not reproduce, distribute, commercially exploit, or misrepresent our proprietary website materials.
Third-party trademarks, logos, and other materials remain the property of their respective owners.
10. Acceptable Website Use
You agree to use our website only for lawful purposes.
You may not:
- Submit fraudulent or misleading inquiries
- Impersonate another person or business
- Attempt unauthorized access to website systems
- Upload malicious software or harmful files
- Interfere with website functionality or security
- Use automated tools to disrupt or overload the website
- Misuse contact information or website materials
- Engage in activity that violates applicable law
We reserve the right to restrict access or take appropriate action in response to suspected misuse.
11. Website Accuracy and Availability
We strive to provide accurate, relevant, and up-to-date information.
However, website materials may occasionally contain errors, omissions, outdated information, or technical inaccuracies.
We do not guarantee that every description, image, service listing, or other website element will be complete or error-free at all times.
We may update, correct, or remove website content as needed. We also do not guarantee uninterrupted website availability or compatibility with every device, browser, or operating system.
12. Third-Party Links and Services
Our website may include links to third-party websites, review platforms, social media services, suppliers, or other independent resources.
These may include Google, Facebook, Yelp, Angi, HomeAdvisor, or similar platforms.
Such links are provided for convenience and informational purposes.
Reliable Roofing & Remodeling does not control independent third-party websites and is not responsible for their content, availability, privacy practices, or terms.
Your use of third-party services is subject to the policies established by their respective operators.
13. Customer Reviews and Testimonials
Our website may display testimonials, customer feedback, and examples of completed projects.
Testimonials reflect individual customer experiences and do not guarantee that every project will produce identical results.
Project photographs may illustrate examples of workmanship, materials, or design possibilities.
Actual project outcomes depend on property conditions, selected materials, project specifications, and the applicable construction agreement.
We do not guarantee any particular outcome solely on the basis of website testimonials or photographs.
14. Communications
By contacting Reliable Roofing & Remodeling or submitting a project inquiry, you authorize us to respond using the contact information you provide.
Communications may include telephone calls, emails, or text messages concerning your inquiry, requested estimate, appointment, or project.
Submitting a general inquiry does not, by itself, constitute consent to receive automated promotional text messages or marketing calls where separate consent is required by law.
Any optional marketing communications will be subject to applicable consent requirements and available opt-out methods.
You are responsible for providing accurate contact information and informing us of relevant changes.
15. Privacy and Personal Information
Your privacy is important to us.
Information collected through our website is handled in accordance with our Privacy Policy, which describes our data collection, use, disclosure, and protection practices.
We encourage visitors to review our Privacy Policy before submitting personal information.
16. No Professional or Construction Advice
Website information is intended to provide general descriptions of our services and construction capabilities.
It should not be treated as a substitute for a professional property inspection, engineering evaluation, building code assessment, or project-specific recommendation.
Roofing, structural, and construction conditions may require on-site examination by qualified professionals.
Visitors should not rely exclusively on general website content when making decisions involving property safety, structural integrity, or significant construction investments.
17. Disclaimer of Website Warranties
To the extent permitted by applicable law, the website and its informational content are provided on an "as available" basis.
We do not warrant that the website will operate without interruption, that all technical errors will be corrected immediately, or that its content will satisfy every visitor's particular requirements.
This disclaimer applies to website functionality and general informational content.
It does not replace or limit any express workmanship warranty, manufacturer warranty, statutory protection, or other obligation arising under an applicable construction agreement.
18. Limitation of Liability
To the extent permitted by applicable law, Reliable Roofing & Remodeling will not be liable for indirect, incidental, special, or consequential damages arising solely from the use of, or inability to access, this website.
This provision does not exclude or limit liability that cannot lawfully be excluded, including liability arising from fraud, willful misconduct, or other conduct for which limitation is prohibited by applicable law.
Nothing in these Terms limits any nonwaivable consumer rights or remedies relating to construction services.
Liability arising under a separate construction agreement will be governed by that agreement and applicable law.
19. Changes to These Terms
Reliable Roofing & Remodeling may update these Terms periodically to reflect changes in website functionality, business operations, or applicable legal requirements.
Revised Terms will be published on this page with an updated effective date.
Continued use of the website after revised Terms become effective constitutes acceptance of the updated website terms to the extent permitted by law.
Changes to these Website Terms do not retroactively modify previously executed construction agreements.
20. Governing Law
These Terms are governed by the laws of the State of Indiana, without regard to conflict-of-law principles.
Any dispute concerning website use will be subject to applicable laws governing jurisdiction and venue.
Nothing in these Terms prevents consumers from exercising rights or pursuing remedies available under applicable law.
21. Severability
If any provision of these Terms is determined to be invalid or unenforceable, that provision will be enforced to the extent permitted by law, and the remaining provisions will continue in effect.
22. Contact Information
For questions regarding these Terms and Conditions or our website, please contact:
Reliable Roofing & Remodeling
New Haven, Indiana
Serving Northern Indiana
We will review Terms and Conditions-related inquiries and respond as appropriate under applicable law.